Sunstone is a pioneer of online ordering but has never allowed digital convenience to eclipse their personal connection with customers. Every employee we have ever spoken to at Sunstone maintains a passionate drive to provide meaningful, personalized service.

Now, you know that many companies say they are customer-centric, but as we have partnered with them for over 10 years, we can say that they are consistently blowing the doors off the customer service story. In a recent interview, a long-time client of theirs said, “I get thank you cards from the whole team but I should be the one sending them cards.” In other case studies, we have been able to tell story after story of Sunstone volunteering expertise and effort to turn great ideas into cool products.

Staying top of mind keeps orders coming in the door.

For the business to thrive for so long, they need to be the first choice for designers and organizations seeking quality PCBs. To keep awareness high, Lions help Sunstone produce articles, case studies, and ebooks that are informative and helpful to their technical audience. We really enjoy getting our heads wrapped around ISO 9001, annular rings, parts libraries, and soldermask.

Kelly Atay, the Marketing Manager at Sunstone, keeps the content flowing. “Our content shows a consistency in the education we like to provide to our customers. Through the variety of topics and information, our core message does not waver. Our readers trust our content to be accurate and that trust transfers to their dealings with our company,” she says. 

Lion’s Way has worked with Kelly and Sunstone subject matter experts to develop a rapport that makes content development easy for her. “We have total peace of mind that the work we entrust to Lion’s Way will portray our personality and spirit.”

Thanks, Kelly, we look forward to the next project!