Document and train:
Enduring tools for Teams
Commitment
Documentation and training projects are rarely light lifts. The work should result in not just immediate impact but enduring value. With updates to software and changes to technology, the content needs to easily grow and change to match. Our commitment is to provide solid, accurate, usable material now and to help position it for a long life in your learning management system, documentation platform, or however it is delivered.
Methods
Deliver tools that work for the audience. E-learning courses, explanatory video, instructor-led materials, and documentation platforms are powerful when aligned to the need.
Adult learning theory is powerful and proven. Technology capabilities are available. Lions help implement the right content and platform for the need.
Categories
Training and documentation codify what we know so we can share it with our team and customers. Then they can use your tools to the utmost
APIs
Developer tools
Software
Business process
Customer onboarding
Sales enablement
Our Work
New Relic: Incident Response Training
New Relic, an organization built around developers, needed an engaging training to give team members what they need to respond to problems. Lion’s Way Worked with stakeholders to make a mix of animated elearning, collaborative activities, and reference materials with awareness that practices will be constantly updated.
Enterprise software COmpany: Instructor-Led API Training to Jupyter
An enterprise software company needed to train their clients on their new API. Working simultaneous to the development of the API, Lion’s Way first developed instructor-led training. For the second version, we converted it to Jupyter for self-directed learners.
Case Study: Kubernetes Onboarding
To continue to thrive and to honor its values of inclusion, the open source behemoth Kubernetes needed to make onboarding easier. That is a lot to ask of a technology that no one would ever describe as easy or light.
